Intellect you this was a company Keep not simply a licensed Sellers which might be also recognised to lie to clients about promotion. All in all, a terrible client working experience and I will never return or endorse MetroPCs to any individual Due to this fact
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Moral with the story, the Metro agent stole my authentic SD card with my personal photographs on it and disputed me down he had provided it back to me. I loathe I ever went to this keep and I am angry the Metro agent lied about my SD card to implement for his individual particular gratification.
somebody so I'm without the need of cellular phone company. I approach on contracting the State Lawyer Common and filling a grievance. If Each one would do the exact same it's possible our voices will likely be herd.
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I promised my Buddy that for every tear I've found her spill as a consequence of Bluwireless abuse, I'd personally assist to hunt justice for her anguish, annoyance and abuse. America would not have to have abusive employers!
they've no customer support and no Management worst conclusion ever.. I assume i should get them to court docket it will Price tag them way in excess of the $fifty bucks they owe……
Might 21, 2018 at 3:fifty eight am I are hoping to determine what the problem is with the store in Moses lake WA condition. I have been a consumer for around 6yrs in Tacoma,Wa And that i moved more than to this part of the State And that i have already been addressed improperly Everytime I happen to be in the community franchise. I have paid out my bill each month that I happen to be a purchaser and I had an issue with my phone sending random phone calls and texts and email messages to where ever. I went into The shop within a panic due to the fact,My Daughter’s in Seattle in school and he or she was concerned about the Strange messages so I claimed to the worker is it possible to make sure you deal with it and he said Nope and I said that I can get again in a day or two and I'd personally purchase a new telephone and I questioned him if he had a loaner cellphone And that i stated that I don’t want something fancy but I required some method of getting a CALL from level A to issue B .
At any given time when most cellphone companies ended up charging large expenses for data use and Worldwide texting, MetroPCS was providing a flat $50 per month payment with unrestricted texting and facts, along with a $5 monthly program which allowed for endless Intercontinental texting, together with calls to landline telephones.Â
After i explained I didn’t want the extra details and insisted for my services to generally be turned about the rep stated she was wanting to aid me and I was becoming rude and questioned me to leave The shop, I remaining and went to a different pcs retailer encountered simular issues with telling me i had to pay for additional info right before what I'd by now paid out for might be restored I had been last but not least able to suitable The problem but not with no Substantially debating….. too much of the headache. Not only lousy presspaid telephone services but Terrible customer service at the same time
January 8, 2015 at nine:38 am We happen to be consumer for a very long time, considering the fact that ya’ll began selling in Corpus Christi, Texas and we ended up explained to regardless of the our program would not modify, well you firm has LIED! We have now bought new phones and each time our strategy alter but like your rep Sandra #8413 explained we are Fortunate to have other reps give us the reductions. my son only try this website recently buy a phone and a costly 1 at that, and our system changed went from $75 to $105 and Sandra would not improve us back again just encouraged us that we were Fortunate and when I questioned if I could talk to her manager she recommended me she didn’t have a boss, then questioned if I could obtain the selection to company office she explained to me she couldn’t give that facts for personal use, which go to this site that didn’t seem sensible to me.
I dreaded likely in and transforming telephones and cellular phone providers but she created it A fast simple system. I don’t know if she’s the supervisor or not or the amount they pay out her but they ought to give her a increase. I may pay the $ 5.00 each month to go say Hi to her and fork out my Monthly bill in the store.
July sixteen, 2017 at two:eleven pm I assumed pop over to this web-site a second opportunity was so as, I used to be Erroneous. The very first time I went into a MetroPCS retailer I obtained a Galaxy On5. In four days the cellphone was not Doing work, I needed to demand it up three instances and it received useful source so sizzling I couldnt contact it. Customer care stated, properly consider not to utilize it too much and laughed, when I said this isn't a joking make a difference he said of course just take it back again to the store and acquire an exchange or refund. You have a 7 day return policy. I reported great, I took it to The shop 139 Jamacha Rd El Cajon California. The girls yelled out “how can we assist you†and I reported I ought to return or Trade this telephone. The Female yelled we dont return phones or exchange them. I was like..excuse me? This mobile phone is faulty and its continue to in the time-frame to return. The bleached blonde ditz supervisor took the bag from me and took the cellphone out, she made a decision to Enjoy with it (with no asking me) then she check my reference threw it again during the bag and claimed Im not returning this Unless of course you desire a FLIP Telephone. I said I dont Feel so. She handed me the cellular phone , I explained hey glimpse I obtained a receipt below that says I'm able to convey it again. SHe mentioned get out of my retailer…I grabbed the bag and went to wander out..I had my back to them and I read my mom say †you dont want to do this†I rotated and my Mother reported, she almost threw a cleansing bottle at you. I stated very well Select it. THe supervisor mentioned get away from my store Or Ill simply call the cops. I reported GOOD do it your robbing me!. She known as me a b**ch yet again and instructed me for getting out. I called Metro and invested 3 times. I ultimately received one man who reported he was the regional supervisor about the phone. Soon after my dealings with him, he disappeared. IT was like he didnt exist. Properly a 12 months plus a fifty percent afterwards, I chose to check out One more store 415 Parkway Plaza El Cajon, I walked in with my mom. We had been going to obtain the 2 free LG K20 phones wherever all you shell out is revenue tax. Juan was filling out the computer, didnt talk about everything with us. Upcoming point he mentioned..hey tell ya what, since you are so wonderful Ill give you a offer. Get 1 cellular phone line for forty and the 2nd for 25 that way its alot better and its only 5 dollars much more ( I used to be like Yeah I know about that its on your website) I had been like yeah I understand ok.
March 17, 2015 at 7:52 pm Me and my wife ended up just quite disrespected by customer service. We termed with an issue and even though over the cellphone the reps have been burping in to the mobile phone and dealing with the issue as a joke (tony #2311) all I can perform is advise All people to Call the higher small business berue and complain and acquire metro to learn better small business rather than be rude to their customers